Patient Reviews
Testimonials
If you're looking for a friendly team of dental providers in the downtown Washington, D.C. area, then we would love to welcome you to Presidential Dental Group. Our highly skilled staff is passionate about creating beautiful, healthy smiles using our cutting-edge equipment and trusted techniques. Over the years, we've had the privilege of providing high-quality dental services for countless individuals just like you — and nothing makes us happier than receiving feedback from those who have benefited from our care. If you're looking for a trusted dentist for yourself or your family, we invite you to browse through the reviews we've compiled here to see how we can help you enjoy better oral health and a more confident smile.
Reviews for Presidential Dental Group
"My entire experience with Presidential Dental has been absolutely amazing. The 1st time we spoke was at 4:30 in the afternoon and was able to schedule an appointment for the next day. When I arrived every single person on the staff greeted me. I waited for about 7 minutes before being taken into an examination room. I scheduled the appointment to address a come and go pain on the upper right side of my mouth. Thought I was going to have a tooth extracted. After the exam I learned that I would need to have 3 teeth removed. Makes sense as I had not been to the dentist in over 7 years. Saying "terrified" doesn't accurately give the full view of how scared I am of 'The Dentist'. 3 extractions? I told Dr. Brown that I would die before I had 3 teeth removed. She then explained to me the various studies and evidence that show how problems that start in your mouth can become systemic issues over time. Alzheimer's even pops up in these studies. But even with all of this evidence, she backed up, realizing how stressed and worried I was. Dr. Brown explained that she could call in a prescription that would help with my anxiety over the procedure. Done deal. We set a date 2 weeks away ( to give me time to process all of this ). I called my insurance company the next day to get some billing details and learned that Presidential Dental was out of my network. I told my dental administrator that this is where I was going because I was comfortable with how everything was explained and specifically Dr. Brown's professionalism. What stuck out to me is when she explained WHAT needed to be done. She stressed that she never says, "this is going to be easy". She said that what I needed done was straight-forward for her and her team. The day before my appointment I received a text informing me that my prescription was ready. I followed the instructions and arrived at the office the next day feeling unusually calm. Now, the reason I'm terrified of the dentist is because of my last visit. 5 needles to the gums - and I felt every one of them. When I explained this to Dr. Brown she said, "not today". She then applied some jelly-like substance on my gums and within a couple minutes I couldn't feel when I tapped against my cheek. Then she picked up the syringe! I barely felt the first one and don't know how many hits there were in total because I didn't feel anything else. 10 minutes later it was all done! Dr. Brown sat down with me and went over the post op instructions and then called in my prescriptions. I still had not felt any discomfort 2 hours later when I got to the pharmacy. Marked the time and then started the pills regimen. Woke up today with nothing but a very slight swelling in the area of the extractions - that has already gone down as I'm typing this 13 hours after the visit. There was not one aspect of my experience that could have been better. It doesn't seem possible that there could be a better dentist - or staff - than Presidential Dental. Thank you, Dr. Brown."
"My entire experience with Presidential Dental has been absolutely amazing. The 1st time we spoke was at 4:30 in the afternoon and was able to schedule an appointment for the next day. When I arrived every single person on the staff greeted me. I waited for about 7 minutes before being taken into an examination room. I scheduled the appointment to address a come and go pain on the upper right side of my mouth. Thought I was going to have a tooth extracted. After the exam I learned that I would need to have 3 teeth removed. Makes sense as I had not been to the dentist in over 7 years. Saying "terrified" doesn't accurately give the full view of how scared I am of 'The Dentist'. 3 extractions? I told Dr. Brown that I would die before I had 3 teeth removed. She then explained to me the various studies and evidence that show how problems that start in your mouth can become systemic issues over time. Alzheimer's even pops up in these studies. But even with all of this evidence, she backed up, realizing how stressed and worried I was. Dr. Brown explained that she could call in a prescription that would help with my anxiety over the procedure. Done deal. We set a date 2 weeks away ( to give me time to process all of this ). I called my insurance company the next day to get some billing details and learned that Presidential Dental was out of my network. I told my dental administrator that this is where I was going because I was comfortable with how everything was explained and specifically Dr. Brown's professionalism. What stuck out to me is when she explained WHAT needed to be done. She stressed that she never says, "this is going to be easy". She said that what I needed done was straight-forward for her and her team. The day before my appointment I received a text informing me that my prescription was ready. I followed the instructions and arrived at the office the next day feeling unusually calm. Now, the reason I'm terrified of the dentist is because of my last visit. 5 needles to the gums - and I felt every one of them. When I explained this to Dr. Brown she said, "not today". She then applied some jelly-like substance on my gums and within a couple minutes I couldn't feel when I tapped against my cheek. Then she picked up the syringe! I barely felt the first one and don't know how many hits there were in total because I didn't feel anything else. 10 minutes later it was all done! Dr. Brown sat down with me and went over the post op instructions and then called in my prescriptions. I still had not felt any discomfort 2 hours later when I got to the pharmacy. Marked the time and then started the pills regimen. Woke up today with nothing but a very slight swelling in the area of the extractions - that has already gone down as I'm typing this 25 hours after the visit. There was not one aspect of my experience that could have been better. It doesn't seem possible that there could be a better dentist - or staff - than Presidential Dental. Thank you, Dr. Brown."
"Highly professional and friendly! Would recommend multiple times over"
"Always a great dental experience here. I was a patient for about 1.5 years and I only left because I moved out of state. I had cavity fillings, onlays, and regular cleanings and almost every appointment went very smoothly. All the staff was amazing too from the dentist to the front desk staff to the hygienist. It’s nice to be surrounded by women of color when you’re in a vulnerable and probably anxious state haha."
"Great team, great music, great cleanings! Special shout out to Tiffany, one of the best most relaxed cleanings I’ve ever had!"
"This is the Best dentist office I visited in awhile. Their staff is out of this world, very knowledgeable and helpful. Ms.Lucy at the front and dental assistant Jay made me feel comfortable. This is my New Dentist Office now. 😀😁🤩"
"I highly recommend this dental office. The staff is friendly, accommodating and demonstrate expertise in all dental areas. I love the location, and the high-end building is gorgeous. I’ve been coming here for about a year and I plan to remain a loyal client. Thank you !"
"Kind caring staff"
"First time there, great experience! Staff is very friendly, professional and helpful. Procedure was great."
"My experience at Presidential Dental Group is always a healthy experience. Being seen at my appointment time, no long waiting. The professionalism, the friendliness, the care I have always received is a plus for me. I would highly recommend the services at Presidential Dental Group."
"Had an amazing appointment with a beautiful, helpful and thorough dentist (Dr. Hancock). She was an amazing listener, fair, honest and I did not leave her practice feeling pressured to purchase procedures and products that I did not truly need. Look forward to returning!"
"Dr. Hancock comes as advertised, professional, always a warm and welcoming experience. This was my second visit and she provides great insight in regards to the task at hand. I’ll say I’m glad to have Dr. Hancock oversee my oral health."
"Everyone at Presidential is amazing!"
"Someone please explain to me why I walked out feeling INCREDIBLY BLESSED after my first dental appointment with Dr. Brown & her amazing team?! 🙌🏼 10/10 recommend!🎖️ I am new to DC so finding a new dentist was very scary for me. I’ve had horrible dentist experiences when I was younger that has given me hardcore dental anxiety. Bc of this, I am SO THANKFUL for finding Dr. Brown & her team 🙌🏼 From the great vibes, awesome music, incredible staff, amazing service - I can’t believe this is the dental experience I’ve been missing out on for most of my life! 🤯 Does anyone know of any dental awards I can nominate this practice for bc they deserve to win all of them!!🏆"
"When I walked into this office I was in the midst of a true dental emergency. A crown had popped off in the front of my mouth. I had visited at least 3 other dentists for implant consultations, but not one helped me. They just said I needed dental care immediately. I had booked with Dr. Brown on Zoc Doc, but I went on a Saturday and was seen by Dr. Hancock. Dr. Hancock is an excellent dentist!!! Not only did she painlessly deal with my tooth (an extraction was needed), but she helped me calm down and didn't judge me. When she saw I was freaking out she told me to focus on one thing at a time so I didn't become overwhelmed. I grew up with my grandparents and both had a full set of dentures. Nonetheless, it's not their fault. I can say I didn't take care of my teeth. I didn't brush and floss. I ate lots of sugary foods and now here I am. I'm going back this weekend for a treatment plan. I know I have a journey in front of me, but I trust Dr. Hancock's skill and I know I can take it one thing at a time. I also love the receptionist and the dental hygienist who work on the Saturdays that I've visited. Both know a lot about dentistry as well, help with billing, and explain everything thoroughly in addition to reminding you of all appointments. This is an excellent practice!! I had several consultations in my home state of NJ and the prices here are much more affordable. I feel like this is the right place for me to begin my journey toward dental health."
"Great work by my hygienist and the team!"
"I had a great time. Dr Brown and her assistant Latrees were nice and professional."
"Great work as always. Thanks!"
"Such an excellent dentist!"
"Dr. Brown was wonderful and incredibly helpful."
"Highly recommend! The team is the kindest, most professional dentist I’ve been to. I usually dread doctors appts in general, but going to Dr. Brown and her team is the best. Great care."